1. Introduction

At Ivanka Rent a Car, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our services, visit our website, or communicate with us. By using our services, you agree to the practices described in this policy.

2. Information We Collect

We collect personal data that is necessary to provide you with our car rental services. This includes:

• Personal identification details such as your full name, nationality, passport or Emirates ID, driving license number, and date of birth.

• Contact details such as your phone number, email address, and physical address.

• Payment information, including credit/debit card details and billing address.

• Rental-related information such as booking history, vehicle preferences, rental periods, and locations.

• Website usage data like your IP address, browser type, and device details.

3. How We Use Your Information

The information collected is used for the following purposes:

• To process car rental bookings and facilitate secure payments.

• To verify your identity and driving eligibility in accordance with UAE regulations.

• To provide customer support and respond to inquiries.

• To improve our services and website functionality.

• To send rental confirmations, updates, and promotional materials (if you have opted in).

• To comply with legal and regulatory obligations under UAE law.

4. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties, including:

• Service providers for IT support, payment processing, and vehicle maintenance.

• Government authorities such as the Dubai Police or the Roads and Transport Authority (RTA), when required by law.

• Insurance companies in the case of accidents or claims.

• Legal advisors to protect our business interests or comply with court orders.

All third parties are required to protect your information and use it only for authorized purposes.

5. Data Security

We use industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. This includes data encryption, secure payment gateways, and restricted access to personal records. 

7. Cookies and Website Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and analyze traffic patterns. You can manage or disable cookies through your browser settings. However, doing so may limit some website features.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our services or regulatory requirements. The updated version will be posted on our website with a revised effective date. We encourage you to review this policy regularly.

CONTACT US

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Ivanka Rent a Car

Email: info@ivankarentacar.ae
Phone: +971 56 249 3001